Texas Instruments

2012 Corporate Citizenship Report

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Management approach

Our customers and stakeholders depend on our ability to consistently deliver and perform and to minimize the impact of unexpected events wherever possible. That is why TI continually enhances its business-continuity planning documentation and alternative manufacturing capabilities to ensure the shortest recovery times possible.

When incidents do arise, our priorities are to protect our people, communities, environment, assets, revenue and reputation. For more than 20 years, TI has deployed incident-management practices to reduce the potential impact of unforeseen business- or production-related events and to manage impacts quickly.

We achieve this by taking a proactive and strategic approach to business continuity, which includes:

  • Risk assessments and controls.
  • Business modeling and impact analysis, so we can quickly notify our customers to maintain their confidence and implement recovery solutions.
  • Strategy development and contingency planning.
  • Enforcing stringent policies and standards.
  • Ongoing training, maintenance and testing.
  • Creating communication channels to drive rapid information sharing and decision-making, and to ensure consistent and accurate information delivery.
  • External agency coordination.
  • Continuous monitoring for risks or breaches.

All TI organizations and teams are expected to identify potential risks to our employees, business practices and supply chain, as well as the environment. They assess opportunities to mitigate risks and invest in controls that benefit our company, our customers and our communities. And they evaluate and update contingency strategies based on lessons learned from either real events or scenario-based exercises.