my.TI Account

Frequently Asked Questions (FAQs)

Logging In

Passwords

Profile Information

Email Alerts

Newsletter Subscriptions & General Communications

Extranets

Cookies

JavaScript

Existing myNational User?



Logging In


What’s my login ID or username?

Your username is the email address you used when you signed up for your my.TI account.

What if I can't remember the email address I used to sign up?

If you can't remember the email address you used to create your account, we recommend that you sign up for a new my.TI account.

How do I change my email address?
  1. Log in with your old email address.
  2. Click “Change Email Address” in the “Your Account” box of links on the upper left area of the my.TI home page. You’ll be taken to the Edit Profile page.
  3. In the “Login Information” section, type over your old email address (twice - also in the “Confirm Email Address” field).
  4. Save your changes by clicking the “Save Changes” button at the bottom of the Edit Profile page.

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Passwords


I forgot my password. What do I do?

It’s easy to have a new password mailed to the email address you used to set up your my.TI account. View our forgot my password page and submit your email address.

How can I stay logged in so I don’t have to remember my password all the time?

If you’re already logged in, go to the Edit Profile page. On that page, there is a checkbox labeled “Remember Me.” If you check it, we’ll store a permanent cookie on your hard drive that will save your login information. More information is available below (What does the "Remember Me" checkbox do?), as well as in our Privacy Policy.

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Profile Information


How do I change my name?
  1. Log in to your my.TI account
  2. Click “Update Profile” in the “Your Account” box of links on the upper left area of the my.TI home page. You’ll be taken to the Edit Profile page.
  3. In the “Personal Details” section, type in your edits.
  4. Click the “Save Changes” button at the bottom of the page.
How do I update my contact and shipping/mailing information?
  1. Log in to your my.TI account
  2. Click “Update Profile” in the “Your Account” box of links on the upper left area of the my.TI home page. You’ll be taken to the Edit Profile page.
  3. Type in your edits
  4. Click the “Save Changes” button at the bottom of the page.

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Email Alerts


What are email alerts?

Email alerts let you know of changes to product and tools/software, as well as to related technical documentation, including:

  • Datasheets and errata
  • Application notes
  • Pricing/availability
  • Pins/packaging
  • Temperature

Email alerts are sent out in one weekly digest email.

How do I sign up for email alerts?

Every product and tool/software folder has an email alert sign up link in the upper right corner of the page. Click that link, and then enter your email address in the popup window and click "Submit."

You will not receive an email confirmation for each email alert subscription.

Note: after you sign up for email alerts, we require that you verify that your email address is valid. You'll receive an email asking you to click a link to verify your address.

How do I unsubscribe from email alerts?

If you don't have a my.TI account, you can unsubscribe from either individual email alerts or from all email alerts by clicking unsubscribe links within the email alert itself.

If you have a my.TI account, you can unsubscribe either by clicking the unsubscribe links within the email alert, or by logging on to my.TI and clicking the "Manage Email Alerts" link in the "Your Account" area of the my.TI home page.

In what languages are email alerts available?

Email alerts are available in English from www.ti.com, Japanese from www.tij.co.jp, and Chinese (using Simplified Chinese) from www.ti.com.cn.

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Newsletter Subscriptions & General Communications


What's the my.TI newsletter?

The my.TI newsletter is a weekly newsletter that will keep users up to date on the latest TI products, applications and tools. The newsletter is only emailed to subscribers that have opted to receive the newsletter.

How do I customize the content in the my.TI Newsletter?

Content for the newsletter is customized for you based on the application and product interests you select on the Areas of Interest page. To update your Areas of Interest, select "Update your Areas of Interest" from the my.TI home page. Once on that page, you can fine-tune your application and product interests.

What are Technology Newsletters?

Technology Newsletters are monthly, bimonthly or quarterly newsletters that keep you up to date on the latest TI products, applications and tools. The newsletters are emailed to subscribers that have opted to receive the newsletter, as well as non-subscribers. The content within the Technology Newsletters is determined by TI staff based on the latest information within the product group or applications area.

How do I opt out from newsletters and other email from TI?

To cancel your subscriptions from the my.TI Newsletter, Technology Newsletters, or general communications, log in to your my.TI account and navigate to the Newsletters and General Communications page. On that page, deselect the subscription(s) you wish to cancel.

Can I choose HTML or plain text format for my newsletters and email?

Yes, you can select either HTML or plain text format for your email communication. Not all newsletters are available in both formats. Where your preferred format is not available, we will send the newsletter in the available format.

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Extranets


Where are my extranets?

To view your extranets, click the Extranets link from the my.TI home page.

If your extranets do not appear once you click the Extranets link, please contact extranet_support@list.ti.com or your TI Extranet Administrator.

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Cookies


Do I need cookies enabled in my browser to view my.TI?

Yes.

How do I enable cookies in my browser?

View instructions.

What does the "Remember Me" checkbox do?

By selecting "Remember Me," you are allowing Texas Instruments to place a permanent cookie on your computer's hard drive. This permanent cookie will save your login information so you don't have to log in each time you return to the site.

Permanent cookies make viewing the TI site easier by:

  • Remembering who you are, so you may access areas of the site without logging in more than once.
  • Allowing TI to tailor content to your interests.

You may remove the permanent cookie at any time by going to your profile and deselecting "Remember Me."

If you don't select "Remember Me," you will have to log in each time you access my.TI. Why? If this is unchecked, TI will only place a temporary cookie on your computer, which will terminate when you close your browser or log out.

Note: for security reasons, some users (for example, TI employees) will still need to enter a password to log in, even with “Remember Me” checked.

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JavaScript


Do I need to have my browser JavaScript enabled to view my.TI?

No. my.TI will function without JavaScript. However, for a better user experience, we suggest that you enable JavaScript in your browser.

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Existing myNational User?


I have both a my.TI and a myNational account with the same email address
  • Your myNational account has been joined with your my.TI account
  • To login, use your existing my.TI email address and password on the my.TI login page
I have both a my.TI and a myNational account but with different email addresses
  • You now have two my.TI accounts.
  • Your myNational account has been moved to a new my.TI account
  • To use your new my.TI account, you will need to request a new password
I only have a myNational account
  • Your myNational account has been moved to a new my.TI account
  • To use your new my.TI account, you will need to request a new password

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