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How to fix: When I attempt to synchronize using Intellisync, Avigo, and my Lotus Organizer 97 database, the error "Synchronization could not be completed: Error encountered while updating record status." (Internal Error #504) occurred?

This error will occur if Intellisync for Avigo loses its connection with the handheld while trying to add, delete, or modify a record. One possible cause could be from a low battery warning on Avigo during synchronization. To correct the problem, you will need to change Avigo's batteries.

Another possible reason could be related to the serial communications process. For more information on this process, see the FAQ entry on "How do I troubleshoot the serial communications process?"



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