TI and National Semiconductor FAQ:
What the Acquisition Means To You

1. Will TI's web site contain National products?
• Yes, starting immediately, product folders, datasheets and applications information for National products will be available on ti.com. Customers can also enter part numbers or key specifications into the ti.com search engine to find National products.
2. Will you obsolete National products?
   • No. We will not obsolete any parts, even those few that are pin-to-pin replacements for existing TI products.  Customers have chosen those parts for a reason, and we want customers to keep choosing them.
3. Will the National part numbers stay the same?
• Yes. For those few parts that are identical, the National part number will be noted with a “-N” after the part number.
4. Will you keep products in existing National fabs or make me re-qualify in TI fabs?
   • National fabs will continue to run – there will be no forced re-qualification. National fabs will still have all the options of National processes and technologies, plus any they want from TI. There is headroom to increase production inside National fabs, so we have the ability to grow for our customers.
5. Will WEBENCH® be available on www.ti.com?
• Yes. WEBENCH® Tools will be available on the appropriate National product folders beginning in October. The newest TI products will be added to WEBENCH quickly and they will continue to be available through SwitcherPro™. The complete library of TI components will be integrated as appropriate.
6. Whom do I contact for information or technical support of National products?
   • National’s US customer service support line will remain active at 1-800-272-9959. Over time, we will integrate National’s support line into TI’s worldwide customer support centers to provide a single point of contact for technical support and other inquiries. Customers should also visit the TI E2E™ community for support forums, videos and technical problem solving.
7. How do I order samples? Evaluation modules?
• For the near term, customers can continue to order samples and evaluation modules directly through TI and National, and our global network of authorized distributors. Over time, National samples and evaluation modules will be integrated into the TI sample system and TI eStore, respectively.
8. Are there any price changes planned? Will there be any changes to the current purchase agreement(s)?
   • Not because of the acquisition. Ever-changing market conditions may lead to some price adjustments, just as they always do. If you have a pricing agreement with TI or National, we will honor it per the terms of the agreement.
9. How will I be able to order National products directly from TI?
• Over the next few quarters, we will work hard to combine order entry systems and processes between TI and National.  For the time being, please continue to place direct orders for National products as you have in the past. As we get closer to a single order entry process, we will communicate timing and changes to our direct customers.
10. Will I continue working with my current distributor?
    • For 30 days after close, we will evaluate our combined distribution network. We will work proactively with customers on their supply chain needs should we decide to make any changes.