How do I find my tracking information and invoices in order history?
To locate your tracking information and download invoices, follow these steps:
- Log in to your myTI account dashboard.
- Navigate to the left-hand side of myTI dashboard. Under Ordering, select Order history.
- On the Order history page, find the order you are interested in. Click either the order number or the View Order button on the right-hand side.
- On the Order summary page, click the Track/Invoice button.
- On the page for this order number, click the Tracking number for shipping details or the Commercial Invoice or Financial Invoice buttons for invoice copies.
- What orders are included in a myTI company account’s order history?
- What are order adjustments?
- Will orders placed by ex-team members still show up in a myTI company account’s order history?
- What if I don't want my order history to be viewable by others?
- Why are there orders missing from the Order History page?
- On the Order History page, why does the Ordered By column always have the same name listed?
- On the Order History page, what does the Order Entry column mean?