How do I obtain an updated eGUI tax invoice if a refund is issued?

If a return or refund has been granted, the “Business” eGUI refund allowance certificate will be issued and uploaded to Ministry of Finance E-invoice Platform for inquiry. 

The "Individual" eGUI tax invoice will not be automatically sent to you via email or available in Gateweb member carrier website. Please contact TI customer service center to obtain a copy if needed. 

Our refund policy is located in this FAQ.

Related links

arrow-right What is an eGUI tax invoice?
arrow-right What is the difference between a “Business” eGUI tax invoice and an “Individual” eGUI tax invoice?
arrow-right When and how will I receive the eGUI tax invoice issuance?
arrow-right What information is listed in eGUI tax invoice?
arrow-right How do I claim the prize for "Individual" eGUI tax invoice lottery?
arrow-right What I could do if I do not receive the “Business” or “Individual” eGUI tax invoice email?
arrow-right What can I do if the Gateweb member carrier site is not opening when I chose to store my tax invoice as an “individual”?
arrow-right What is Texas Instruments eGUI Tax ID number?

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