What if TI encounters a problem when using my third-party freight carrier account?
If your third-party freight carrier account is not valid at time of checkout you must proceed with TI shipping.
If TI encounters an issue processing your order with the provided freight account, TI will ship the entire order or portions of the order to you at no cost. The Buyer will retain responsibility for importation and customs clearance including all duties and taxes. You can view shipment status and changes to your carrier freight selection on the Track/Invoice page. You will see “Changed to TI shipping at no charge” on the shipment tracking page if TI encountered an issue.
- How do I use my own third-party carrier freight account for shipping?
- What ship to locations offer third-party carrier freight account selection?
- How do I track my shipment when I use my third-party freight carrier account?
- Does the Buyer or Seller own the responsibility for importation and customs clearance when a third-party carrier freight account is selected?
- Why is the third-party freight carrier account selection option not available during checkout?
- Can I use my third-party freight carrier account in combination with a coupon?