I need to cancel my order. What do I do?
You may request cancellation of your order, provided that it has not already been processed. If you would like to request an order cancellation, please enter a request on the TI store customer support form. However, the speed with which we process orders may make it very difficult to cancel. So, simply requesting a cancellation does not guarantee an order can be canceled.
If your order ships after a cancelation request, you may refuse the order from the shipper. It will be returned to us as undeliverable and you will be refunded. If you receive the order, please do not open the box and enter a request in the TI store customer support form for a return authorization.