Customer support center
Find answers about your account, ordering, material content, product information and more
Have questions? We're here to help.
I'm having issues with myTI account
I'm having issues with an order
Quick help
I need a copy of my invoice. Where do I find that?
Check your order history, then select the specific order in question.
Where do I find RoHS, REACH, SGS, ICP information for TI's products?
Use the material content search tool.
How can I download full material declaration information for many TI products at once?
How can I find topside markings for TI products?
Use the part marking lookup tool.
How do I find a TI part's country of origin (COO) or manufacturing location (fab and assembly)?
You can find the fab and assembly locations of TI parts in the material attributes search tool.
For definitions of terms like "COO," visit the manufacturing terminology page.
How is TI preparing for the implementation of the European Union Cyber Resilience Act (CRA)?
Our TI team currently has both a vulnerability management and a certified product cybersecurity development process in place, and offers products with a wide range of cybersecurity capabilities to help customers meet rigorous security regulations. We are closely monitoring the implementation of the European Union Cyber Resilience Act (CRA), as well as the publication of its associated harmonized standards. Based on our review of the current language in the CRA these standards are expected to launch in 2025 with a focus on vulnerability management, product development, and product features. Once finalized by European standardization organizations, we will evaluate these standards and take necessary actions to help ensure compliance.
Have questions? We're here to help.
With a myTI company account, companies and teams can collaborate through one shared account, as well as:
- Gain access to request API keys
- Save time by delegating purchases and creating reusable checkout profiles
- Keep track of all orders in one consolidated order history
Contact support
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Monday through Friday availability||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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English | +1-855-226-3113 | 24 hours a day | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
0008000501579 | 8 a.m.–4 p.m. UTC+05:30 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Local language support * |
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Mandarin | +86-40-0819-8694 | 8 a.m.–6 p.m. UTC+08 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Japanese | +81-3-6634-4911 | 8 a.m.–6 p.m. UTC+09 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Korean | +82-70-766-32297 | 8 a.m.–4 p.m. UTC+09 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
French | +33-1-85-14-98-29 | 8 a.m.–4 p.m. UTC+01/CET | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
German | +49-30-91589890 | 8 a.m.–4 p.m. UTC+01/CET | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Italian | +39-069-974-8075 | 8 a.m.–4 p.m. UTC+01/CET | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Spanish | +34-912-158-166 | 8 a.m.–4 p.m. UTC+01/CET | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
*Support in English is also available from the local language numbers, 24 hours a day, Monday through Friday. |
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