Why is my order still processing?

There are several reasons your order could be delayed, including but not limited to:

  • The address, as entered, is not usable for delivery or is missing needed information
  • We are still processing the order information for export clearance
  • We are waiting on you to submit an End Use Certificate (EUC) for your order.

If you have any questions about the status of your order, please create a new case with customer support.

Find answers to your ordering questions