What if TI encounters a problem when using my third-party freight carrier account?

If your third-party freight carrier account is not valid at time of checkout you must proceed with TI shipping.

If TI encounters an issue processing your order with the provided freight account, TI will ship the entire order or portions of the order to you at no cost. The Buyer will retain responsibility for importation and customs clearance including all duties and taxes.  You can view shipment status and changes to your carrier freight selection on the Track/Invoice page.  You will see “Changed to TI shipping at no charge” on the shipment tracking page if TI encountered an issue.