What does the estimated tax amount include when I place an order for shipping to India?
In accordance with the local goods and services tax (GST) regulation, your purchases will be taxed using the applicable GST rate(s).
What type of taxes are applied to my order?
Depending on the GST identification number (GSTIN) and the billing address that you provided in the e-invoice section during the checkout process, a combination of central GST (CGST), state GST (SGST) or integrated GST (IGST) could apply. Your e-invoice will show the type(s) of GST charged on your purchases.
Am I eligible for a tax exemption if my business is located in a special economic zone (SEZ)?
No. All purchases made in INR currency are subject to applicable GST charge(s).
Why is there a warning or error on the GSTIN that I provided during the checkout process?
A warning or error may appear for one of these reasons:
- The state code in the GSTIN does not match the state associated with your address in the e-invoice section.
- Government records state that the GSTIN is either not valid or inactive.
- The SEZ status is incorrect according to the government’s GST website. To proceed, validate the status and try again.
- The postal code is incorrect according to the government’s GST website. To proceed, validate the postal code and try again.
The error message “We encountered an issue validating the GSTIN through the government GST website. Return to cart and save your cart to try again later. ” indicates that TI encountered an issue validating the GSTIN through the government’s GST website. Return to your cart and save your items to try again later.
Please confirm that your GSTIN matches the GSTIN registration certificate issued by the government. You can go to this website to validate your GSTIN.
How do I review tax charges on my order?
During the checkout process, before selecting your payment type, you will see tax charges on your order summary. After placing the order, you also can review the e-invoice, located on the Track/Invoice page in your order history, once TI has shipped your order. To find your order history, go to My Account. Select Order History and choose the order in question. From there, click Track/Invoice.
Is my business entity able to be the importer of record for purchases made in INR currency?
No. If your business entity wants to be the importer of record, you will have to select USD currency during the checkout process.
Will my business entity receive an e-invoice for purchases made in USD currency?
No. TI does not issue e-invoices for purchases in USD currency. To receive an e-invoice, please check out in INR currency.
What address and GSTIN do I need to provide in the e-invoice section during the checkout process?
If your business entity has multiple GSTINs, then provide the GSTIN to which you want the invoices issued in the e-invoice section. Provide the address that corresponds to the billing or invoicing address for the GSTIN. By default, the address provided in the billing address section is pre-populated onto the e-invoice section. It is possible to update this address.
What is a PAN? Why does it appear in the e-invoice? Can I update my PAN?
The permanent account number (PAN) is a unique 10-digit alphanumeric number issued by India’s income tax department to taxpayers. The PAN is pre-populated in the e-invoice section based on the third to 12th characters in your GSTIN. If you change your PAN, you also need to update your GSTIN accordingly in the e-invoice section.
How will I receive my e-invoice?
You will receive your e-invoice to the e-mail address provided during the checkout process from Cygnet GSP, firstname.lastname@example.org, which will include the copy of your e-invoice.
How do I get a copy of my e-invoice?
After placing your order, you can review the e-invoice located on the Track/Invoice page in your order history and download it. To find your order history, go to My Account. Select Order History and choose the order in question. From there, click Track/Invoice.
What does it mean if my business entity selects DDP incoterms?
If your business entity selects DDP incoterms, it means that your business entity is agreeing that Texas Instruments will be the importer of record. In such cases, Texas Instruments becomes responsible for tariffs and customs clearances.
Is it possible to revise or change some of the information that I provided during checkout on the e-invoice?
TI uses the information that you provided during the checkout process to generate the e-invoice on government portal. Texas Instruments cannot revise or change any information provided during the checkout process, so it is not possible to revise the e-invoice once issued.
What address is pre-populated in the e-invoice section?
The address pre-populated on the e-invoice comes from the billing address for the order. TI uses the information provided in the e-invoice section to issue the e-invoice to your business entity.
What data does TI save if I check the Save Invoice Data check box?
TI saves the GSTIN, SEZ selection and PAN from the last time you went through the checkout process. If you change the information and select Save This Invoice Information again, we will replace the data with the latest information.
What payment methods are available for checkout?
- Online Banking India: To choose your bank, select Online Banking India, proceed to checkout and place your order. You will see a list of banks to choose from during checkout.
- Credit cards: RuPay, Diners Club, Visa, Mastercard and American Express.