General quality guidelines

We are dedicated to designing, manufacturing and marketing high quality integrated circuit products that serve our customers’ needs. Our dedicated quality organization includes customer quality representatives in each business segment, who work closely with our customers to quickly resolve quality related issues by coordinating efforts and communicating with business segments, sales and manufacturing teams. Customer quality representatives also support communication regarding, product containment, corrective action, and quality improvement programs.

TI sites first achieved the International Organization for Standardization´s (ISO) Quality Management System (ISO 9001) and Environmental Management System (ISO 14001) Certifications in 1996 and have maintained compliance with the ISO requirements since that time. We are also certified to the following standards:

  • IATF 16949 certified in 2018 (Global automotive industry).
  • OHSAS 18001 certification in 2007 (Occupational health and safety).
  • MIL-PRF-38535 certification in 1991 (Aerospace and Defense Integrated Circuit Manufacturing).

Updated on a regular basis, these guidelines apply to how we handle materials, manufacturing processes, tests, controls, handling, storage, transport and delivery of Texas Instruments products to our customers.

Texas Instruments General Quality Guidelines (Rev. Q)

These guidelines outline assurance measures to ensure compliance of our components with a variety of quality specifications.

Aerospace and Defense Supplement to the Texas Instruments General Quality Guidelines

These guidelines address additional component quality-related requests from our Aerospace and Defense customers. 

Our quality policy

Quality is foundational to achieving our business objectives.  We are committed to satisfying applicable requirements and providing quality products to customers around the world by:

  • Encouraging and expecting the creative involvement of every TIer
  • Listening to our customers
  • Continuously improving and innovating our products, processes and services

About our policies

TI’s comprehensive semiconductor quality policies and procedures are designed to quickly address and resolve any quality-related issue that could arise, from new product qualifications and process change notices to timely resolution of customer issues and complaints. Routine customer quality data evaluations and quality improvement planning allows TI to continuously evolve its processes, enabling TI to provide the highest quality and reliability that is compliant with the latest quality industry standards and meets our customers’ needs.