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myTI Account: Frequently Asked Questions (FAQs)
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Why do I need a myTI account?
A myTI account is a centralized location for all of your TI activity. A myTI account gives you access to several benefits.
- Buy ICs, request samples and buy tools & software from TI's store
- Create, simulate and optimize systems in WEBENCH® Design Center
- Manage product, tool and software alerts
- Get technical assistance through TI’s E2E™ Community
- Set newsletter subscriptions for products and applications of interest
- Personalize your profile and preferences
Logging In
Passwords
Profile Information
Email Alerts
Newsletter Subscriptions & General Communications
Extranets
Cookies
JavaScript
Logging In
- What’s my login ID or username?
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Your username is the email address you used when you signed up for your myTI account.
- What if I can't remember the email address I used to sign up?
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If you can't remember the email address you used to create your account, we recommend that you sign up for a new myTI account.
- How do I change my email address?
- Log in with your old email address.
- Click "Login & Password" on the left hand navigation.
- Type over your old email address (twice - also in the “Confirm Email Address” field).
- Save your changes by clicking the “Save Changes” button at the bottom of the Edit Profile page.
- You will then need to validate your new email address to continue using your myTI account.
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Passwords
- I forgot my password. What do I do?
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Visit the forgot password link on the myTI login page.
- How can I stay logged in so I don’t have to remember my password all the time?
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Be sure to select the "Remember Me" box on the myTI login page when you login. More information on the "Remember Me" function is available here. And our Privacy Policy can also be viewed.
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Profile Information
- How do I change my name?
- Log in to your myTI account
- Click “Profile Information” on the left hand side.
- Click the “Save Changes” button at the bottom of the page.
- How do I update my contact and shipping information?
- Log in to your myTI account
- Click “Profile Information” on the left hand side.
- Click the “Save Changes” button at the bottom of the page.
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Email Alerts
- What are email alerts?
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Email alerts let you know of changes to product and tools/software, as well as to related technical documentation, including:
- Datasheets and errata
- Application notes
- Pricing/availability
- Pins/packaging
- Temperature
Email alerts are sent out in one weekly digest email.
- Is a myTI account required for email alerts?
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Yes, you can create an account at https://my.ti.com
- How do I sign up for email alerts?
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Every product and tool/software folder has an email alert sign up link in the upper right corner of the page. Click that link, login or register to myTI account and the alert will then be added to your product, tool and software alerts.
- How do I manage, unsubscribe or delete email alerts?
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Login or register to your myTI account, click on the product, tool and software alerts section on the left hand navigation. You are then able to make changes within that section of your myTI portal.
- In what languages are email alerts available?
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Email alerts are available in English from www.ti.com, Japanese from www.tij.co.jp, and Chinese (using Simplified Chinese) from www.ti.com.cn.
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Newsletter Subscriptions
- What's the myTI newsletter?
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The myTI newsletter is a weekly newsletter that will keep users up to date on the latest TI products, applications and tools. The newsletter is only emailed to subscribers that have opted to receive the newsletter, and are opted-in for informational emails.
- How do I customize the content in the myTI newsletter?
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Content for the newsletter is customized for you based on the application and product interests you select on the Areas of Interest page. To update your Areas of Interest, select "Update your Areas of Interest" from the myTI home page. Once on that page, you can fine-tune your application and product interests.
- What are technology newsletters?
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Technology newsletters are monthly, bimonthly or quarterly newsletters that keep you up to date on the latest TI products, applications and tools. The newsletters are emailed to subscribers that have opted to receive the newsletter. The content within the technology newsletters is determined by TI staff based on the latest information within the product group or applications area.
- How do I opt out from newsletters and other email from TI?
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To cancel your subscriptions from the myTI newsletter, technology newsletters, or informational emails, log in to your myTI account and navigate to the informational emails & newsletters section. On that page, deselect the subscription(s) you wish to cancel.
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Extranets
- Where are my extranets?
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To view your extranets, click the Extranets link from the myTI home page.
If your extranets do not appear once you click the Extranets link, please contact extranet_support@list.ti.com or your TI Extranet Administrator.
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Cookies
- Do I need cookies enabled in my browser to view myTI?
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Yes.
- How do I enable cookies in my browser?
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View instructions.
- What does the "Remember Me" checkbox do?
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By selecting "Remember Me," you are allowing Texas Instruments to place a permanent cookie on your computer's hard drive. This permanent cookie will save your login information so you don't have to log in each time you return to the site.
Permanent cookies make viewing the TI site easier by:
- Remembering who you are, so you may access areas of the site without logging in more than once.
- Allowing TI to tailor content to your interests.
You may remove the permanent cookie at any time Clicking on the “Logout” link within the myTI portal.
If you don't select "Remember Me," you will have to log in each time you access myTI. Why? If this is unchecked, TI will only place a temporary cookie on your computer, which will terminate when you close your browser or log out.
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JavaScript
- Do I need to have my browser JavaScript enabled to view myTI?
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Yes, please enable JavaScript in your browser to utilize all functionality of your myTI account.
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