Why is my company account locked?
TI emails anyone in an administrator role on a myTI company account reminding them to log in at least once every 90 days. If they do not log in after receiving reminders 21, 14 and seven days before that 90-day timeframe, TI locks the company account.
The administrator can begin the process of unlocking the company account by logging in.
If there is an issue with an administrator, please let us know by opening a new support request with the TI customer support center.