Region specific

Region specific

What is the Tax/VAT ID for?

The primary purpose of the TAX/VAT ID is to determine whether VAT/GST should be added to your order and at what rate. Secondly, in some countries, TAX/VAT ID is needed for importation purposes; it is needed to avoid goods being held at Customs.

To view estimated VAT rates for your country, visit this page.

India online ordering process through TI

For business orders, India Customs requires that the importer (you) have an existing Importer Exporter Code (IEC). For more information, refer to http://dgft.gov.in/.  By placing an order online through TI and selecting “Yes” to the question below, you certify that your company has a valid IEC and that you will provide your IEC to DHL Express (TI authorized transportation provider in India) upon request.

  • Do you have an Importer Exporter Code (IEC) on file with the India Customs?  Answer: Yes / No  

Exemption: the IEC requirement does not apply to orders placed by persons/individuals importing goods for personal use and not connected with trade or manufacture.

For both business and individual orders, India Customs also requires that the importer (you) fill out a “Know Your Customer” (KYC) form at the time of importation to India.  You will be contacted by DHL Express or by FedEx (TI authorized transportation providers in India) to complete this form online at http://www.dhlindia-kyc.com/ or at https://kyc.fedex.com/#/app-job-aid. Without your completed KYC form, your package cannot be released from Customs for delivery to you.

What do I do if I do not have a postal code to include in my shipping address?

If you believe you are not required to enter a postal code but the system is requiring you to, please create a new case with customer support.

Where can I get a copy of TI's China business license?

You can download a copy of TI's China business license here.