SNLU224D September 2017 – February 2023 DS90UB953-Q1 , DS90UB953A-Q1
If the following window opens after starting the ALP software, double check the hardware setup.
Figure 3-20 ALP No Devices ErrorIt may also be that the USB2ANY driver is not installed. Check the device manager. There should be a HID-compliant device under the Human Interface Devices as shown below.
Figure 3-21 Windows 7, ALP USB2ANY DriverThe software should start with only DS90UB95x in the Devices drop-down menu. If there are more devices then the software is most likely in demo mode. When the ALP is operating in demo mode there is a (Demo Mode) indication in the lower left of the application status bar as shown below.
Figure 3-22 ALP in Demo ModeDisable the demo mode by selecting the Preferences drop-down menu and unchecking Enable Demo Mode.
Figure 3-23 ALP Preferences MenuAfter demo mode is disabled, the ALP software will poll the ALP hardware. The ALP software will update and have only DS90UB95x under the Devices drop-down menu.