How do I find my tracking information and invoices in order history?

To locate your tracking information and download invoices, follow these steps:

  1. Log in to your myTI account dashboard.
  2. Navigate to the left-hand side of myTI dashboard. Under Ordering, select Order history.
  3. On the Order history page, find the order you are interested in. Click either the order number or the View Order button on the right-hand side.
  4. On the Order summary page, click the Track/Invoice button.
  5. On the page for this order number, click the Tracking number for shipping details or the Commercial Invoice or Financial Invoice buttons for invoice copies.