Automotive PPAP FAQs
What is a PPAP?
PPAP, or Production Part Approval Process is an industry-standard process defined by the Automotive Industry Action Group (AIAG) for submitting product information to customers in the automotive industry and obtaining customer approval to ship products. TI will provide PPAP documentation to any customer purchasing products “Qualified for Automotive Applications” in the TI product datasheet. For more information, refer to the AIAG PPAP Manual 4th Edition.
What products can TI provide PPAPs for?
ACTIVE products which are qualified for automotive applications. TI provides PPAP documents for a single, specific Orderable Part Number.
PPAP are intended for customers who have designed a TI automotive product into their application and who follow PPAP according to automotive industry requirements.
How can I request a PPAP from TI?
You may request PPAP documentation through your PPAP overview page.
How long does it take for TI to provide a PPAP after it is requested?
You can expect to receive level 1 PPAP documentation for catalog devices within the same day and within 7 days for custom devices. Higher level PPAP requests for devices released by TI in the last 5 years can be expected within 2-4 weeks depending on if a customer part number has been provided. Higher level PPAP requests for devices older than 5 years may take additional time.
What information do I need to start a PPAP request?
- TI Orderable Part Number
- Customer Part Number (if needed)
- PPAP Level
- Customer IMDS Company ID (if IMDS declaration is needed)
- TI PCN number, available at the top of the PCN letter you received from TI (if requesting a PCN PPAP)
How many times can I request a PPAP?
Only one request may be submitted for each TI part number and Customer Part number combination. However, you can modify your request once it has been processed and is in “Pending Customer Approval” or “Closed” status.
You can do so by clicking “request changes” from your PPAP overview page. Please note that once approved, PPAPs are locked and unable to be modified.
Can I request a L1 PPAP and subsequently a higher level PPAP?
You can modify the level of your request once it has been processed and is in “Pending Customer Approval” or “Closed” status.
You can do so by clicking the “request changes” from your PPAP overview page. Please note that once approved, PPAPs are locked and unable to be modified.
I approved a PPAP by mistake. What can I do now?
Please submit a request to our TI Customer Support or through your sales or quality account manager. Indicate the PPAP request number you would like to retract approval for. TI will review your case and determine if it is possible to retract the approval. Please note that PPAP approval is irrevocable after 7 days or after orders have been received by TI – whichever is earlier.
How can I see my pending PPAPs?
You can see all PPAP requests submitted by you or anyone with the same email domain by visiting the PPAP overview page.
Who can approve a PPAP?
You may approve any of the PPAPs requested by you or your company, and any TI employee may approve on your behalf based on verbal or written communication.
TI requires PPAPs delivered via TI.com to be reviewed and approved within 90 days. Change requests also need to be submitted to TI within this period. If your PPAP is not approved within 90 days, it will be system-approved on your behalf. In addition, placement of orders will constitute approval of the latest PPAP provided prior to order placement.
I have started a PPAP request, but I’m not ready to continue. What options do I have?
The PPAP request form does not save inputs until the request is submitted. TI encourages users to review the required information prior to starting a PPAP request.
I made an error when filling out the PPAP request form. What do I do?
All fields on the PPAP request form must be updated by the requestor and cannot be updated by TI. Please contact TI Customer Support, your sales account manager, or your quality account manager and ask them to have the PPAP team close the PPAP request so you can request changes and update the submission.
I cannot request a L3 PPAP. What do I do?
Level 3 PPAP requires an executed MIC-NDA with Texas Instruments due to the information contained within. If you do not have an executed MIC-NDA, please contact your sales or quality account manager to begin the process of obtaining one. If you do not have a sales or quality account manager, you may contact TI Customer Support to be put in touch with legal. If you already have an executed MIC-NDA, please contact your sales account manager, quality account manager, or customer support with the following information:
- Company name
- Company email domain
- Contact information for one user
- Company ID from IMDS
- MIC-NDA number for an executed NDA under the same company name as above
I need more time to review the PPAP. What do I do?
To request an extension for a PPAP that is still in Pending Customer Approval, please contact your sales account manager, quality account manager, or contact TI Customer Support with the PPAP request number and date you would like to extend your review to. TI does not provide extensions to system-approved PPAPs.
I have issues with the IMDS submission number included in the PPAP. What do I do?
Please contact TI Customer Support for help resolving issues with an IMDS submission.
I believe I have found an error with the documentation or PSW included in the PPAP. What do I do?
You can submit a PPAP revision request by clicking “request changes” from your PPAP overview page. Please note that once approved, PPAPs are locked and unable to be modified. TI reserves the right to reject PPAP revision requests which are unrelated to the technical content provided in the original request.