SNAA427 October 2025 HDC3020
Problem Statement
The customer implemented the HDC3020 on a PCB and observed a positive RH offset on a subset of devices compared to a reference during their post-assembly evaluation. Two affected units were returned to TI for analysis after being desoldered from the board.
Investigation Phase
The initial step was to test the returned devices in a controlled RH chamber across a range of humidity levels. Compared to known-good control units, the returned devices showed a consistent RH offset, but no gain error. Since the error was limited to an offset, the investigation focused on temporary moisture absorption rather than chemical contamination. This RH offset is shown in Figure 7-1.
Since this was only RH offset and not RH gain, the investigation focused on excess moisture absorption as the potential cause, instead of chemical contamination. To mitigate the suspected moisture-induced error, the sensors were baked at 100°C for 2 hours and retested. This baking successfully restored RH accuracy. If this had failed, a secondary bake at 100°C for 10 hours would have been considered. If the offset persisted, this suggests either permanent damage due to environmental stress or possible chemical contamination.
After baking the HDC3020, the sensor was able to have the RH offset removed. The customer's returned RH sensor had it's RH accuracy improve as seen in Figure 7-2.
To find the root cause, the user needed to find differentiating information or steps taken between the HDC3020s showing this offset and those without offset. After ruling out lot differences or application differences, the user identified that all the sensors that were positively offset were being assembled at one particular manufacturer. That PCBA manufacturer may have been continually exposing the HDC3020 to high RH conditions (>70%) either during assembly or storage, leading to the positive RH offset.
Conclusions