SLUSDQ4 April 2019 BQ79606A-Q1
When CRC and CRC_RSLT do not match, the SYS_FAULT2[CUST_CRC] flag is set until the condition is corrected. Continuous monitoring of the factory NVM space occurs in a similar fashion, concurrently with the monitoring of the USER space (customer). When a factory register change is detected, the SYS_FAULT2[FACT_CRC] flag is set. When this fault occurs, the host should reset the fault flag to see if the fault persists. If the fault persists, the customer firmware must perform a SOFT_RESET of the part. If SOFT_RESET does not correct the issue, the device is corrupted and must not be used.