SLUUDO2 September 2026 AM2611 , AM2612 , AM2612-Q1 , AM2631 , AM2631-Q1 , AM2632 , AM2632-Q1 , AM2634 , AM2634-Q1 , AM263P2 , AM263P2-Q1 , AM263P4 , AM263P4-Q1
The PHY is detected by the driver, but the external link negotiation fails or times out.
| Cause | How to Check | Fix |
|---|---|---|
| Ethernet cable is not connected or bad | Verify the physical connection of the cable and LED lights. | Replace the cable and test with known-good cable. |
| Host PC Ethernet is disabled or asleep | Check the Windows® Device Manager or Linux® Ethernet tool | Wake the PC, enable Ethernet, and disable power savings. |
| Switch or hub is not powered | Check the LED lights on the network equipment. | Power on the switch, hub, or router. |
| PHY is strapped for the wrong mode | Check the PHY datasheet strapping pins. |
Verify the PCB strapping resistors match the schematic. If using a media convertor, verify that the PHY is connected to the SoC and the media convertor is not in the same mode (for example, if using a media convertor, verify that the PHY is connected to the SoC and the media convertor is not configured to assume the master or slave resolution. |